Datum auswählen
1.428,00 €Gesamt inkl. Ust
Verfügbarkeit
9 Freie Plätze
Buchbar bis Mo. 14. April 2025, 08:00
Stornierbar bis Fr. 11. April 2025, 08:00
Programm
Understanding conflicts:
_x000D__x000D_- _x000D_
- Perception of conflict _x000D_
- Common sources of conflict _x000D_
Different types of conflicts:
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- Analysis of conflict situations _x000D_
- Conflict situations occurring in position of leadership and upper management _x000D_
- Organisational and structural conflicts _x000D_
- Conflict within and among groups _x000D_
Managing conflicts professionally:
_x000D__x000D_- _x000D_
- Conflict diagnosis and conflict resolution _x000D_
- Negative and positive aspects of a conflict situation (disruptive factor or procreative tension?) _x000D_
- Conflict-creating and conflict-resolving behavior _x000D_
- Helpful conversational techniques for conflict situations _x000D_
- Evitable and in-evitable conflict situations _x000D_
Hands on practice:
_x000D__x000D_- _x000D_
- Analysis of case studies _x000D_
- Reflection of own behaviour _x000D_
Ziele
Individuals having different thoughts, ideas, and interests can cause disagreements in the workplace. This course enables you to manage and deal with conflicts more effectively. Through the conflict management course, you will be able to identify the common causes of conflicts, learn how to handle different types of conflicts, and discover how to prevent conflicts from happening in your workplace by gaining hands-on experiences with different exercises – through different exercises. By the end of this course, you will have a better understanding of how to manage conflicts in the workplace and improve your work environment.
Datum auswählen
1.428,00 €Gesamt inkl. Ust
Verfügbarkeit
9 Freie Plätze
Buchbar bis Mo. 14. April 2025, 08:00
Stornierbar bis Fr. 11. April 2025, 08:00