The basics of successful leadership:
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- What defines successful leadership? _x000D_
- What qualities does a good leader possess? _x000D_
- What are some essential elements of good management? _x000D_
- What responsibilities does a manager have? _x000D_
Management styles: understand and analyze your potential:
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- Understanding various leadership styles and their impact on the relationship between superior and employee _x000D_
- Basic knowledge in various kinds of leadership styles _x000D_
- Fundamental knowledge of human nature – how to communicate with understanding while maintaining authority _x000D_
- Agile Leadership _x000D_
- Delegating and prioritizing _x000D_
Conflict management: coming up on top in difficult situations:
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- Overview of various conflict types in every day work life _x000D_
- Analyze past conflicts – recognize a pattern to avoid future ones. _x000D_
- Conflict resolution – techniques and exercises _x000D_
- Dealing with difficult employees and customers _x000D_
Communication in team: the right way to employee interaction
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- Written and unwritten communication rules _x000D_
- Praise: A form of motivation _x000D_
- Compliment, criticism and relationships as a leader _x000D_
- How to motivate your team _x000D_
- Non verbal communication: body language _x000D_
Ground rules:
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- Creation of free space to be used in a creative way by leaders and employees _x000D_
- Establish a dense communication network with and among employees _x000D_
- Communication techniques applicable to leadership _x000D_
Leadership is a vital function that helps motivating a team. What separates a good leader from an great one? In this course, you will analyze and improve your leadership behavior and take your development to the next level. Furthermore, you will have the opportunity to develop your own leadership style by reviewing different leadership styles. To reach your preset goals you will get a deeper insight into problem solving and critical thinking. The goal is to help you to grow your own professional leadership skillset to maximize your performance and your overall success.
